Terms and Conditions
Welcome to TheBeeHost!
These terms and conditions outline the rules and regulations for the use of TheBeeHost’s Website, located at https://thebeehost.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use TheBeeHost if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, TheBeeHost and/or its licensors own the intellectual property rights for all material on TheBeeHost. All intellectual property rights are reserved. You may access this from TheBeeHost for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from TheBeeHost
- Sell, rent or sub-license material from TheBeeHost
- Reproduce, duplicate or copy material from TheBeeHost
- Redistribute content from TheBeeHost
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. TheBeeHost does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of TheBeeHost,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, TheBeeHost shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
TheBeeHost reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant TheBeeHost a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of TheBeeHost; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to TheBeeHost. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of TheBeeHost’s logo or other artwork will be allowed for linking absent a trademark license agreement.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Server / Services Usage
TheBeeHost does not allow to host any illegal material on our servers, failing to comply to our TOS would lead to instant account termination without prior warning. We do not allow Accounts on our servers containing
– This includes copyrighted works, commercial audio, video, music files, graphics works, graphics designs or copyright images and any material in violation of any Federal, State or Local regulation
– Includes all pornography, porn images, porn videos, erotic images, erotic toys website or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of TheBeeHost.com.
– Includes pirated software, ROMS, emulators, hacking, password cracking, nulled themes, nulled plugins, cracked windows, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide “links to” or “how to” information about such material.
– TheBeeHost has zero tolerance for UBE/UCE (unsolicited bulk Email/unsolicited commercial Email). This policy protects our customers as well as the internet community from the negative effects of “spam” related activity. We defines UBE/UCE as unsolicited broadcast or commercial Email that is sent to addresses that do not affirmatively and certifiably request such material from that specific sender. We defines spam as any type of unsolicited Email used for any purpose. Any unsolicited Email being sent will result in suspension or termination of the offending account. We take a zero tolerance stance against sending of unsolicited Email and other forms of spam.
This includes, but is not limited to:
Using a non-existent return Email address when sending commercial solicitations.
Mail-bombing (sending numerous messages to the same user).
Subscribing someone else to a mailing list without that person’s permission.
Posting the same article to multiple newsgroups.
Using another network to send spam that relates in any way to TheBeeHost.com or any site hosted by TheBeeHost.com (including your site).
If a client is found in violation of the above no-spam policy, the offending account will be terminated without notice and no refund will be issued.
Email Usage Limit
There is a 100 outgoing Email hourly limit per domain. This limit is also applied towards MAILING Lists also. If you send over this amount in any hour, most of the Emails will bounce back with an undeliverable error. If this occurs, it will then take some time for your account to be able to send again so we recommend waiting at least 1 hour after this issue occurs to begin sending Email again.
All services provided by TheBeeHost may only be used for lawful purposes.
The customer agrees to indemnify and hold harmless TheBeeHost.com from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder or host any type of religious content will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please Email abuse [at] TheBeeHost.com with the information required.Examples of unacceptable material on all Shared and Reseller servers include:
Religious Sites (any type of religious content and uses texts or rituals of religion to ridicule or shock )
Music, Songs and Copying of Pirated books, photographs, or any other copyrighted work
Selling and promoting drugs, any type of medicines, alcohol or tobacco products.
Running or promoting Lottery / Gambling Websites.
Hacker focused sites/archives/programs or spreading any type of Viruses
Sites promoting illegal activities
Sale of any controlled substance without prior proof of appropriate permit(s)
Broadcast or Streaming of Live Sporting Events or TV Channels (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, ICC Events etc)
Forums and/or websites that distribute or link to warez / pirated / illegal content
Image Hosting Scripts (similar to Photobucket or Tinypic)
File Dump / Mirror Scripts (similar to rapidshare)
Mail Bombers / SPAM Scripts
Proxy Scripts / Anonymity
IRC Scripts / Bots
AutoSurf / PTC / PTS / PPC sites
Bruteforce Programs / Applications / Scripts
Banner-Ad services (Commercial banner AD rotation)
Commercial Audio Streaming (more than one or two streams)
Escrow / Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Pyramid Scheme)
Bank Debentures / Bank Debenture Trading Programs.
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
High Resources Usage Policy / Server Usage Policy
Resources are defined as bandwidth and/or processor utilization.
TheBeeHost.com may implement the following policy to its sole discretion:
When a website is found to be monopolizing the resources available TheBeeHost.com reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers.
User may not:
Use 15% or more of system resources for longer than 60 seconds. There are numerous activities that could cause such problems;
these include: CGI scripts, PHP, FTP, ASP, .NET, HTTP, etc.
Run cron entries & scheduled tasks with intervals of less than 20 minutes
Run any MySQL or MS SQL queries longer than 15 seconds. Make databases tables should be indexed appropriately.
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
Participate in any file-sharing / peer-to-peer activities.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include(“http://www.yourdomainname.com/include.php“) use include(“include.php”)
While our shared services are suitable for the bulk of our customers, there comes a time for some websites when they are better suited for a larger plan, which allows for more dedicated CPU and memory resources. We reserve the right, in our sole discretion, to discontinue service to any customer with a website or other hosted data that takes up more than 10% of the server resources and / or 10% of the server’s CPU.
This means that if your website is found to be utilizing more than 10% of the CPU and memory of the service, we reserve the right to take your site offline. If this becomes necessary, you can either upgrade your hosting package, or request a pro-rated refund of the amounts you have paid in advance for the services. Due to the severity of this, and our ability to act quickly to correct these situations to avoid server issues, we will do everything reasonably feasible to provide you with a warning prior to taking your site offline, but we accept no obligation to do so.
Auto Backup Policy
TheBeeHost offers Free Backup Service to its shared and reseller web hosting clients. We Offer Daily backups of our all shared hosting nodes with 2-to-7 Days recovery points, so users can restore the backup of their data from previous 2-to-7 days.
We also backup our VPS nodes every 15 Days in case of hardware failure or raid-array failure. But that backup is not available for our users, that backups are just for disaster recovery, and such backups can be failed too.
If you are owner of a website hosted on TheBeeHost servers, we strongly advice you to keep your Daily Offsite backups. We do our backups, but our backups are for our own safety to insure data remain same, but our backups can fail or can be suspended temporarily. Please make backups of your websites manually, so in case of emergency, you can restore your own backups.
For Shared Hosting, we advice you to download your backup copy daily to your personal computer or to some Offsite FTP Server.
For VPS and Dedicated Server customers, we suggest you to Setup some offsite backup server with some Backup Tools such as, WHM/cPanel default backup Scrip, JetBackup or R1Soft backup Software.
Account Suspension period is 3 days after Non-Payment. If your payment is due and you do not pay your dues, your account will be suspended after 3 days automatically. And in case of none payment, and your account remains suspended for 60 Days or More will be Terminated completely from our servers and no backups will be provided after 60 days period of account suspension.
We strongly recommend all of our customers to do their own backups of website files, database & Emails to ensure they have ready access to their data in the event we should have a hardware failure. Though we do not expect anything like this to occur, we want you to be prepared in the event that it does. TheBeeHost.com reserves the right to revise its policies at any time. We keep our Backups but we do not guarantee of availability of our Backups. Any data loss during a hardware or raid failure is not responsibility of TheBeeHost or TheBeeHost Support Staff.
We will attempt to provide the services 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, the services may be unavailable to you. You must recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. We have not promised to provide you with uninterrupted service. But we assure and promise the availability of service at minimum 99.9% if not 100% Uptime.
All accounts are set up on a prepay basis. Although TheBeeHost reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will NOT automatically be charged again at the end of their prepay period .
TheBeeHost bills on a monthly, quarterly, semi annually, yearly, biannually or triennially cycle, depending on what option and plan has been selected. Account and billing anniversary information will be sent to you after we have processed your order. Prompt payment is necessary to ensure uninterrupted service of your account.
TheBeeHost Offers Free cPanel to cPanel migration to our all Web Hosting, Reseller Hosting, Managed VPS & Managed Dedicated Server Clients. Free Migrations can be requested via Client Portal => Support Section by Submitting Support Ticket. None cPanel or Manual Accounts Transferred are not available for Free. Admin Time Fee is applicable on manual Accounts Transfer, or all manual work for a VPS / Server is chargeable as $125/Hour.
For Shared Hosting Customers, We Migrate cPanel to cPanel Data Free of Cost for your Main Website, however Addon Domains Transfer is not available for Free.
For Reseller Customers, we Migrate 25 to 30 Accounts Free of Cost, further accounts can be transferred for $1/Account.
Website Hack Recovery
We use advance State of the Art Ai Technology to scan all of our servers but sometimes there are hard coded encrypted malwares are uploaded manually by hackers to websites which require removal and cleaning of hacked websites manually and thoroughly. Sometimes hackers even add other website strings in MySQL Databases as well which also require manual process to clean out all the added strings from MySQL Database.
We try our best to help out our customers in Hacked Website Recovery, but all manual work is chargeable. If a hacked website recovery requires huge amount of time and manual human work, we try to work with clients and provide them complete guide on how they can do it on their own, saving them time as well as money. But if a client is not much of Technical, we offer Hack Recovery Service at very affordable rates. As this service requires important admin time to spend on manually checking and recovering website, thus this fee is non-negotiable.
TheBeeHost charge only $25 for Hack recovery of a website sizing 1GB-10GB and $50 onetime for a website sizing 10GB-50GB. We make sure that the website is cleaned out of malware and is secure for the future.
Payments / Invoices Payments
For Renewal, TheBeeHost must receive your Payments by the beginning of your billing period. All unpaid balances incurred during period of service by TheBeeHost are subject to collection. In addition, TheBeeHost reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.
No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase has been made. All payments are in US$ Currency.
Cancellation of Account
Any request for cancellations must be received via Client Area, regular mail or fax and you’ll receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations are not accepted.
Submission of the cancellation form does not automatically complete the cancellation request- your account may be past due or delinquent in which case the balance must be settled before cancellation of an account can be possible. Domain name transfers, non-usage, Internic problems, ISP problems, or any other secondary issues not directly related to TheBeeHost.com’s services does not qualify an account for cancellation. Customers are urged to make sure that they receive a cancellation confirmation from TheBeeHost, indicating the closure of a domain and/or an account has been completed.
Refund Policy / Payment Refunds
All Web Hosting plans include 30 day money back guarantee. If you are dissatisfied with our service and we are not able to provide what we promised, you will receive a full refund in case of hosting service only.
Any request for cancellation must be received via the Client Area, and you will receive a confirmation upon the cancellation of your account. No refunds are available after 30 days.
In case of Free domain Registration, All refunds are subject to a domain registration fee charge; however upon payment of such charge you will have the opportunity to continue to register and renew registration of your domain name after cancellation of your hosting account. If you have asked for Free Domain, Free Billing Software, Free Dedicated IP Addresses or other free materials, fee will be deducted. There are no Refunds on Dedicated Servers, Dedicated Server Items, Cloud Servers and Cloud / Dedicated Items such as Control Panel, Windows Operating Systems etc.
Refunds are issued on your First Service only, if you already have an active service with us and you order another service with us, you can not request refund.
Refunds are not available on following items:
Dedicated Servers Related Items such as Extra IPs, Hard Drives, RAM Sticks, Cables, IPKVM/IPMI and all other related items.
Control Panel and or Paid Operating System Licenses
VPS Servers and Items
SSL Certificates, Domains, Dedicated IPs and other related Paid stuff that we offer Free with our Services.
In Case of Terms Violation
Customer refund requests are to be sent via Email or phone within 15 days from service purchase date and will only be processed in the cases of service non-performance or corruption that might be caused by TheBeeHost.com’s side, Refund requests will not be accepted if it’s requested for any cause that’s out of TheBeeHost.com’s side, For example:
- Failure of any third party programs that’s not supported by TheBeeHost.com’s.
- Customer’s lack of experience dealing with web basics and communication protocols.
Customer agrees that it shall defend, indemnify, save and hold TheBeeHost.com harmless from all liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against TheBeeHost.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless TheBeeHost.com against liabilities arising out of;
- any injury to person or property caused by any products sold or otherwise distributed in connection with TheBeeHost.com’ server;
- any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
- copyright infringement and
- any defective products sold to customer from TheBeeHost.com’ server.
TheBeeHost.com will not be responsible for any damages your business may suffer. TheBeeHost.com makes no warranties of any kind, expressed or implied for services we provide. TheBeeHost.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by TheBeeHost.com and its employees. We strongly recommend all of our customers to do their own backups of website files, database & Emails to ensure they have ready access to their data in the event we should have a hardware failure. Though we do not expect anything like this to occur, we want you to be prepared in the event that it does. TheBeeHost.com reserves the right to revise its policies at any time.
also reserves the right to cancel your account within 24 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.
By using TheBeeHost.com services you agree to the above terms of service as in effect from time to time.